Clear billing, fair refunds.

Subscriptions

TextToAudio plans are recurring subscriptions billed monthly or annually through Stripe. The price and renewal period are shown before you confirm checkout.

Cancellation

You can cancel at any time from your billing settings. Cancellation stops the next renewal but does not automatically refund the current period. Access remains available until the paid period ends.

When we issue refunds

• A duplicate charge for the same subscription period.
• A billing error caused by our system.
• A paid feature that was unavailable for a material part of the billing period.
• A request made within 7 days of the initial purchase when little or no generation credits have been used.

When refunds are not available

• Credits have been substantially used during the billing period.
• The account was suspended for violating the terms of service.
• The request is made after the renewal date for a period that has already begun.

Processing time

Approved refunds are returned to the original payment method. Stripe typically completes the refund within 5 to 10 business days, depending on your bank.

How to request a refund

Email support@texttoaudio.lol with the account email, invoice number and a short explanation. We review every request individually and reply within one business day.